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Samsung e900 limited service?

Posted: 18:42 19 Jan 08 #1

I have a samsung e900 that was originally 02 but unlocked and used with vodafone.  I used a code off here which had to be re entered everytime the battery went or it was switched off.

The problem is that my son wanted to use it as his broke, he uses 02 and i just presumed that he would be able to put the sim in it and off it would go but it just keeps saying limited service.  I have tried even using the unlocking code with the 02 sim card and also resetting the settings but it still says limited service. 

I contacted 02 of course not mentioning it had been unlocked before and they tell me to take it into the nearest 02 shop but i don't really want to do this as obviously it has been used on vodafone.  I did delete the vodafone out of the network settings but sure they will be able to tell its been tampered with.

Anyone any ideas? 

 

Posted: 19:20 19 Jan 08 #2
  • anitalg
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 am sure if you look on the e900/d900 forums this has been answered before, I  believe there is even a sticky about  it.
Posted: 19:52 19 Jan 08 #3

I'm not sure now if it is blocked!

 I decided to try it with my vodafone sim card(unblocked to use on)  and it boots up showing vodafone uk but when i tried to make a call it said call rejected so i went back into the vodafone menu and reset the settings and it does register with vodafone as when trying with 02 it won't.  I even went on vodafone and had the wap etc settings sent and i received the message and set them so not sure whats up with the phone now. 

Its under 12 months old so not sure what to do with it?

Posted: 12:03 20 Jan 08 #4
  • anitalg
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If its blocked as in stolen you can check it on www.checkmend.co.uk  You could call samsung and ask them to repair it under warrenty, but technically unlocking invalidates your warrenty.  You could risk it and not mention the unlocking and hope they dont notice...
Posted: 12:26 20 Jan 08 #5

If you switch the phone off or the battery runs out then you have to unlock it again so not sure if that would show up when checking it, it does show the vodafone settings in the phone but you can delete them.   I bought the phone brand new so not sure how it can show as stolen unless its something to do with the sim card. 

I have a contract phone and i have used the sim in all of the phones in my house as i like to change around, i actually lost the original phone i got with my contract and claimed on my insurance, i don't know much about how phones work but could they block this phone as it was used with the contract sim that i lost(with other phone) as the sim of course had a block put on it.  hopes this makes sense

Posted: 12:38 20 Jan 08 #6
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Bit confused, but if the one thats coming up limited service was the one you lost then yes thats why it doesnt work.  If it was the replacement one, then no it shouldnt make any difference.
Posted: 12:42 20 Jan 08 #7
  • Delboy57
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Hi have you checked your IMEI code is same as that under the battery

Type in this *#06# and phone should display your code. 

Do not Post It On Here

Del

Posted: 12:56 20 Jan 08 #8

sorry try and explain a bit better.  The contract phone i received was a black samsung e900 on vodafone after using this for a couple of months i spotted a pink samsung e900 pay as you go but they only had it on a 02 network.  I bought this as i loved the colour(naf i know), i used an unblocking code found on here which has to be used everytime you switched the phone off or the battery went.   To cut a long story short I used both phones with my contract sim and lost the black e900 with my contract sim in.  I then rang vodafone and they put a block on the sim and sent me another damn black e900 and new sim.

So i am guessing the pink one is blocked because i used it with the contract sim(before i lost it), in other words if i had both phones they would both be blocked.   

If you put the o2 sim card it is limited service and you can't do anything it won't register with 02 at all but if you unlock it and put the vodafone sim card in it shows vodafone uk will register with vodafone and can send and receive texts but if you try to phone it says rejected call. 

So not sure if it is blocked or not, will try that site i think before i take it in, saves the embarrassment of being told its blocked!!

Posted: 16:48 21 Jan 08 #9

Hi jaidenslot,

 From what you've explained it sounds like Vodafone have stolen barred the wrong phone (stolen barring is also sometimes called IMEI barring.) Please could you complete the Vodafone Online Contact form? If you include the code FIT135 and a link to this thread the query will come straight to my team and we'll know what we need to do right away.

I look forward to solving your query,

edwardpeter

Vodafone UK

Posted: 21:42 21 Jan 08 #10

Thanks, I have filled the form in and sent it to vodafone.

 I have been a contract customer with vodafone and had the same number for six or seven years.  I receive a new phone every time my contract is up so i thought i would try the phone i had before the e900 and that seems to be blocked as well.

So I have come to the conclusion that when i reported the sim and they blocked it, every phone that has had that sim card in has been blocked well the ones that i still have!

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